Terms & Conditions
Review HorizonLux’s Terms and Conditions to understand the legal guidelines, client rights, and obligations for using our web and mobile development services.
At HorizonLux, we strive to maintain clear, transparent, and professional relationships with our business partners, clients, and users. These Terms and Conditions of Service are intended to outline the specific rules, rights, and responsibilities that govern your interactions with our company and our services. By using HorizonLux’s web and mobile development services, you agree to these terms and conditions.
1. Acceptance of Terms
By engaging with our services or using our website, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, you must refrain from using our services. Horizon Lux reserves the right to modify these Terms and Conditions at any time without prior notice. It is the user’s responsibility to regularly review the terms for any updates.
2. Scope of Services Provided
HorizonLux specializes in the design, development, and deployment of custom web and mobile solutions. Our services include, but are not limited to, the following:
- Web application development
- Mobile application development (iOS, Android, and cross-platform solutions)
- UI/UX design
- API integration and development
- Software maintenance and updates
Each service provided is outlined in a detailed proposal or contract between HorizonLux and the client. We commit to delivering projects as specified in the agreed-upon terms, ensuring high standards of quality, and meeting delivery deadlines to the best of our ability.
3. Client Obligations
Clients are required to provide all necessary information, content, and access to systems or platforms that are essential for the successful completion of the project. Failure to provide timely feedback, approvals, or resources may result in delays, for which HorizonLux cannot be held accountable.
In the case of web and mobile app development projects, the client is responsible for delivering accurate and complete project requirements at the outset. Significant changes or additions to these requirements after the project has started may incur additional costs, subject to approval and formal amendment of the project’s scope.
4. Payment Terms
HorizonLux offers flexible payment options depending on the scale and complexity of the project. Payment terms will be outlined in the contract or proposal and may vary based on milestones, timeframes, or specific deliverables.
Upfront Payments:
A deposit or upfront payment may be required before work commences. This is non-refundable unless otherwise stated.
Payment Schedule:
For larger projects, payments may be split into stages, with a percentage due upon the completion of agreed-upon milestones.
Late Payments:
Late payments may incur additional fees, and HorizonLux reserves the right to suspend ongoing work until all outstanding payments are made.
5. Intellectual Property and Ownership
Upon full payment, HorizonLux transfers the intellectual property rights of the developed software, website, or mobile application to the client. However, HorizonLux retains the rights to any proprietary code, libraries, or development tools used in creating the project. This includes frameworks or open-source software components that were utilized during the development process.
6. Confidentiality and Data Protection
HorizonLux understands the importance of maintaining confidentiality and adheres to strict data protection standards. All information shared between HorizonLux and our clients is kept confidential and will not be disclosed to third parties without prior consent, unless required by law.
We comply with all applicable data protection regulations, including GDPR (General Data Protection Regulation), ensuring that any personal or sensitive data processed during the project remains secure.
7. Project Timelines and Delivery
HorizonLux works diligently to meet agreed-upon timelines for all projects. However, the delivery dates are subject to factors that may be outside of our control, including client responsiveness, scope changes, or unforeseen technical issues. In such cases, HorizonLux will communicate any delays as soon as they are identified and work collaboratively with the client to address the situation.
8. Revisions and Project Changes
We understand that during the course of development, the client may request revisions or changes to the project. Revisions must fall within the scope of the original project agreement. Requests that require additional work, significant modifications, or introduce new features will be treated as out-of-scope changes and may incur additional costs. Any such changes will require a written amendment to the initial project agreement, with adjusted deadlines if necessary.
9. Warranty and Maintenance
HorizonLux provides a warranty period of 30 days after project completion for clients to identify and report any bugs, errors, or issues in the delivered product. During this period, we will promptly address and resolve any problems that arise due to our development work.
Ongoing maintenance and support can be arranged as part of a separate contract. Maintenance includes regular updates, security patches, performance optimization, and any further development as requested by the client.
10. Limitation of Liability
HorizonLux’s liability is limited to the amount paid by the client for the specific service or project in question. We shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use the delivered products or services, even if we have been advised of the possibility of such damages.
11. Termination of Agreement
Either party may terminate the project agreement by providing written notice. HorizonLux reserves the right to terminate the agreement if the client breaches any of these Terms and Conditions or fails to make payments in a timely manner. In the event of termination by the client, any work completed up to the termination date will be billed according to the agreed-upon rates.
12. Governing Law and Dispute Resolution
These Terms and Conditions are governed by and construed in accordance with the laws of [Your Country/State]. Any disputes arising out of or relating to this agreement will be subject to mediation before formal legal action is taken.
13. Force Majeure
HorizonLux will not be held liable for delays or failures to perform any obligations under these Terms and Conditions due to events outside of our control, such as natural disasters, acts of war, pandemics, or any other unforeseen circumstances. We will inform clients as soon as possible of any such events and work together to find suitable alternatives or adjustments.
Ongoing maintenance and support can be arranged as part of a separate contract. Maintenance includes regular updates, security patches, performance optimization, and any further development as requested by the client.
14. Entire Agreement
These Terms and Conditions, along with the specific contract or proposal for each project, represent the entire agreement between HorizonLux and the client. Any prior agreements, verbal discussions, or understandings are superseded by the formal agreement in writing.
15. Contact Information
For any questions or concerns about these Terms and Conditions, please contact us at:
HorizonLux
46, Av Habib Bourguiba,
Apt.1-1 Colisee Kelibia-8090.
Phone: +216 70 253 029
Email: [email protected]